Gartner Warns of Agent Washing Risks in Supply Chain Planning Technology Market
The artificial intelligence boom has a credibility problem, and Gartner just put a name to it. The global advisory firm has flagged what it calls "agent washing" in the supply chain planning technology market, warning that vendors are slapping advanced AI labels onto tools that are, in plain terms, not much more than older automation dressed up in new language. The timing is not coincidental. Enterprises are pouring money into agentic AI right now to improve forecasting, strengthen supply chain resilience, and speed decision-making. That kind of demand creates the perfect opening for vendors to stretch the truth, and according to Gartner, several of them have taken it.
